The hotel industry in Canada generates billions of dollars in revenue and thousands of jobs, which contribute significantly to the country’s economy. With over 6,000 hotel jobs currently available in the country, the industry constantly expands and evolves to meet the growing demand for quality accommodation and hospitality services.
From front desk staff to housekeeping, food and beverage service, to management, hotel jobs in Canada offer many opportunities for individuals looking to build a career in the hospitality industry. It is a great idea to start and work your way up because many hotels also offer training and development programs to help employees grow and advance in their careers.
Whether you’re looking for a part-time or full-time job, a seasonal or year-round position, Canada’s hotel industry has something to offer. With job opportunities available in cities and towns across the country, there are plenty of options for those looking to work in this exciting and dynamic industry.
Types of Hotel Jobs in Canada
The hotel industry is a vast and diverse field that offers many job opportunities. Here are some of the most common types of hotel jobs in Canada:
Front Desk and Guest Services
Front desk and guest services staff are responsible for providing guests with a warm welcome and ensuring their stay is comfortable and enjoyable. They handle check-ins and check-outs, answer guest inquiries, make reservations, and provide information about hotel amenities and local attractions. Some typical front desk and guest services jobs include:
- Front Desk Agent
- Concierge
- Bellhop
- Reservation Agent
Housekeeping and Cleaning
Housekeeping and cleaning staff are responsible for maintaining the cleanliness and appearance of the hotel. They keep guest rooms, public areas, and other facilities clean and tidy, ensuring guests have everything they need to feel comfortable during their stay.
Some everyday housekeeping and cleaning jobs include:
- Housekeeper
- Room Attendant
- Janitor
- Laundry Attendant
Food and Beverage Services
Food and beverage services staff are responsible for providing guests with delicious meals and refreshing drinks.
They work in hotel restaurants, bars, and cafes and may also offer room service. Some typical food and beverage services jobs include:
- Server
- Bartender
- Cook
- Dishwasher
Management and Administration
Management and administration staff are responsible for overseeing the day-to-day operations of the hotel. They manage budgets, supervise staff, handle customer complaints, and ensure the hotel runs smoothly.
Some standard management and administration jobs include:
- Hotel Manager
- Assistant Manager
- Marketing Manager
- Human Resources Manager
Qualifications and Requirements
Education and Training
Most hotel jobs in Canada require a high school diploma or equivalent. However, some positions, such as management roles, may require a post-secondary degree or certificate in hospitality management, business, or a related field.
Additionally, many employers offer on-the-job training to new employees to help them develop the necessary skills for their roles.
Experience
Experience requirements vary depending on the position. Entry-level roles, such as housekeeping or front desk, may not require any prior experience. However, the management or supervisory roles may require several years of experience in the hospitality industry.
Candidates with experience in sales, customer service, or other related fields are mostly preferred by employers.
Language Skills
Fluency in English is typically required for most hotel jobs in Canada. Some positions may require proficiency in a second language, such as French, especially in areas with a large Francophone population. Candidates with multilingual skills may have an advantage in the hiring process.
Work Permit and Visa
Foreign nationals who wish to work in Canada’s hospitality industry must obtain a work permit and visa. The kind of permit needed depends on the duration of the stay and the type of work. Employers may also require candidates to have a valid work permit before applying. It is essential to check the Canadian government’s website for the most up-to-date information on work permits and visas.
Candidates for hotel jobs in Canada should generally be committed to providing exceptional customer service, have a strong work ethic, and have excellent communication skills.
People who are dependable, flexible, and have good teamwork skills are valued by employers.
Where to Find Hotel Jobs in Canada
Job Boards and Websites
One of the easiest ways to find hotel jobs in Canada is through job boards and websites. Many job boards and websites specialize in hospitality jobs in Canada. Some of the most popular job boards and websites include Indeed, LinkedIn, Jooble, and Hosco.
These job boards and websites allow you to search for hotel jobs by location, title, and other criteria. You can also set up job alerts to receive notifications when new hotel jobs are posted.
Recruitment Agencies
Another option for finding hotel jobs in Canada is to work with a recruitment agency. The purpose of recruitment agencies is to match employers and job seekers.
They often have relationships with many hotels and can help you find job opportunities that match your skills and experience. Some of the most popular recruitment agencies for hospitality jobs in Canada include HCareers, Gecko Hospitality, and KORNFERRY.
Networking and Referrals
Networking and referrals can also be a great way to find hotel jobs in Canada. Contact your professional network and let them know you are looking for hotel jobs. Attend industry events and conferences to meet people in the hospitality industry.
You can also directly contact hotel managers and HR departments for job opportunities. Referrals from current employees can also be a great way to learn about job openings and get your foot in the door.
There are many ways to find hotel jobs in Canada. Job boards and websites, recruitment agencies, and networking and referrals are all effective strategies for finding job opportunities in the hospitality industry. By using these strategies, you can increase your chances of finding the right hotel job.
Salary and Benefits
Working in the hotel industry in Canada can be a lucrative career path. Talent reports that the average annual wage for hotel employees in Canada is $48,438, or $24.84 per hour.
Most experienced workers earn up to $84,599 annually, while entry-level positions start at $34,515 annually. Nevertheless, salaries can differ depending on the area in which you work.
Along with competitive salaries, many hotels offer their employees a range of benefits.
For example, at Sandman Hotel Group, employees can enjoy a flexible schedule, a competitive compensation package that includes health and dental benefits, and a retirement savings plan.
Discounts on hotel stays, food and beverage, and retail experiences are also standard perks for hotel workers.
Pursuit, a hospitality company that operates hotels and attractions in Canada, offers discounted hotel stays under its lodging offerings and discounts on food and beverage and retail experiences.
Other benefits may include training and development opportunities, employee recognition programs, and opportunities for career advancement within the company. Some hotels may offer employee discounts at partner businesses, such as local restaurants or attractions.
Benefits Examples
Health and Dental Benefits: Extended health and dental coverage, prescription drug coverage
Retirement Savings Plan: RRSP matching, pension plan
Employee Discounts: Discounted hotel stays, food, and beverage, retail experiences, partner businesses
Training and Development: On-the-job training, leadership development programs, tuition reimbursement
Employee Recognition: An employee of the month programs, service awards, bonuses
Working in the hotel industry in Canada can offer a competitive salary and a range of benefits that can make it an attractive career choice. However, it’s essential to research the hotel or company you’re interested in to learn more about their compensation and benefits package.
Tips for Applying and Interviewing
Resume and Cover Letter
When applying for a hotel job in Canada, you must have a well-crafted resume and cover letter highlighting your relevant skills and experience. Here are a few tips:
- Review the job description carefully and tailor your resume and cover letter to match the requirements and qualifications.
- Use keywords from the job description to draw attention from recruiters and hiring managers to your application.
- Highlight your relevant experience in the hospitality industry, including any customer service or guest relations roles.
- Include any relevant certifications or training, such as food handling or first aid.
- Proofread your application carefully to avoid any spelling or grammatical errors.
Interview Preparation
Preparing for a hotel job interview is crucial to making a good impression on the hiring manager. Here are some tips to help you prepare:
- Research the hotel, its amenities, and the local area to show your interest and enthusiasm for the job.
- Practice common interview questions and prepare specific examples of your work experience and accomplishments.
- Arrive at the interview early and present yourself professionally.
- Bring copies of your résumé, cover letter, and any pertinent certificates or training records.
- Be prepared to discuss your availability and work schedule.
Follow-up and Thank You
After your hotel job interview, following up with the hiring manager to express your continued interest in the position is essential. Here are some tips:
- Send a thank-you email or note within 24 hours of the interview to thank the hiring manager for their time and express your interest in the job.
- Reiterate your qualifications and highlight any key points from the interview.
- Inquire about the hiring process’s next steps and when to expect a response.
- If you still haven’t heard back after a week or two, follow up with a phone call or email.
